Do's & Don'ts
Please follow these guidelines to ensure a safe and comfortable journey for all passengers.
Please Do
Purchase a valid ticket or top up your MRT Pass before boarding.
Stand on the left of escalators; keep the right lane free for those in a hurry.
Let passengers exit before boarding the train.
Give priority seats to elderly, pregnant, and differently-abled passengers.
Keep noise levels low; use headphones for music and media.
Keep bags in front of you in crowded trains to create space.
Hold the handrail on escalators and inside moving trains.
Report suspicious objects or behaviour to DMTCL staff immediately.
Please Do Not
Do not eat or drink inside the train or on station platforms.
Smoking is strictly prohibited throughout the metro system.
Do not litter. Use the waste bins provided on platforms.
Do not hold the train doors open. Let them close automatically.
Do not carry flammable, corrosive, or explosive materials.
Do not jump over fare gates or attempt to enter without a valid ticket.
Do not conduct commercial activities or solicit on board or in stations.
Do not use platform edges as seating or lean over the yellow safety line.
Prohibited Items
The following items are not permitted inside the metro system. Passengers carrying prohibited items may be asked to leave or face penalties under the MRT Act 2015.